Warranty Information

Limited Warranty for SySTIUM® Products (Warranty PDF)

Category "C" Products

SySTIUM® Technologies warrants that the Category "C" Products to be delivered hereunder, if properly used and installed, will be free from defects in material and workmanship and will substantially conform to SySTIUM® Technologies publicly available specifications for a period of one (1) year after the date the Product was purchased from SySTIUM® Technologies or a SySTIUM® authorized distributor or regional integrator.

Category "M" Products

SySTIUM® Technologies warrants that the Category "M" Products to be delivered hereunder, if properly used and installed, will be free from defects in material and workmanship and will substantially conform to SySTIUM® Technologies publicly available specifications for a period of three (3) years after the date the Product was purchased from SySTIUM® Technologies or a SySTIUM® authorized distributor.

SOFTWARE OF ANY KIND DELIVERED WITH OR AS PART OF PRODUCTS IS EXPRESSLY PROVIDED "AS IS" UNLESS SPECIFICALLY PROVIDED FOR OTHERWISE IN ANY SOFTWARE LICENSE ACCOMPANYING THE SOFTWARE.

If any Product furnished by SySTIUM® Technologies which is the subject of this Limited Warranty fails during the warranty period for reasons covered by this Limited Warranty, SySTIUM® Technologies, at it's option, will:

  • REPAIR the Product by means of hardware and/or software;
  • REPLACE the Product with another Product,
  • REFUND the then-current value of the Product if SySTIUM® Technologies is unable to repair or replace the Product.

If such Product is defective, transportation charges for the return of Product to Buyer within the continental USA will be paid by SySTIUM® Technologies. For all other locations, the warranty excludes all costs of shipping, customs clearance and other related charges. SySTIUM® Technologies will have a reasonable time to make repairs or to replace Product or to refund the then current value of the Product.

IN NO EVENT WILL SySTIUM® TECHNOLOGIES BE LIABLE FOR ANY OTHER COSTS ASSOCIATED WITH THE REPLACEMENT OR REPAIR OF PRODUCT, INCLUDING LABOR, INSTALLATION OR OTHER COSTS INCURRED BY BUYER. THIS LIMITED WARRANTY AND ANY IMPLIED WARRANTIES THAT MAY EXIST UNDER STATE LAW, APPLY ONLY TO THE ORIGINAL PURCHASER OF THE PRODUCT.

Extent of Limited Warranty

SySTIUM® Technologies does not warrant that Products to be delivered hereunder, whether delivered stand-alone or integrated with other Products, including without limitation semi-conductor components, will be free from design defects or errors known as "errata". Current characterized errata are available upon request. This limited warranty does not cover damages due to external causes, including accident, problems with electrical power, usage not in accordance with product instructions, misuse, neglect, alteration, repair, improper installation, or improper testing. Cosmetic defects (scratches, nicks, dents, etc.) must be claimed prior to integration of motherboard and peripherals into the Product and must be claimed within 10 working days of receiving product.  Returned items that are not packaged in their original shipping containers, or in a manner sufficient to protect the product during shipping, may be subject to a service charge or invalidation of the warranty.

WARRANTY LIMITATIONS AND EXCLUSIONS

THESE WARRANTIES REPLACE ALL OTHER WARRANTIES , EXPRESSED OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SySTIUM® TECHNOLOGIES MAKES NO EXPRESSED WARRANTIES BEYOND THOSE STATED HERE. SySTIUM® TECHNOLOGIES DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES SO THIS LIMITATION MAY NOT APPLY. ALL EXPRESSED AND IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

LIMITATIONS OF LIABILITY SySTIUM® TECHNOLOGIES' RESPONSIBILITY UNDER THIS, OR ANY OTHER WARRANTY, IMPLIED OR EXPRESSED, IS LIMITED TO REPAIR, REPLACEMENT OR REFUND, AS SET FORTH ABOVE. THESE REMEDIES ARE THE SOLE AND EXCLUSIVE REMEDIES FOR ANY BREACH OF WARRANTY. SySTIUM® TECHNOLOGIES IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY UNDER ANOTHER LEGAL THEORY INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF RECOVERING, REPROGRAMMING, OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH A SYSTEM CONTAINING THIS PRODUCT. ANY AND ALL DISPUTES ARISING UNDER OR RELATED TO THIS LIMITED WARRANTY SHALL BE ADJUDICATED IN THE FORUM OF MINNEAPOLIS, MINNESOTA, USA AND GOVERNED BY THE LAWS OF THE STATE OF MINNESOTA, USA.

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